Hot Tub & Pool Repair in New Brunswick
Fast, professional repairs for all makes and models of hot tubs and pools - by factory-trained technicians with deep Arctic Spas expertise.
What We Repair
From error codes to heater failures, our technicians diagnose and repair issues quickly - with common parts in stock at both showrooms.
Servicing New Brunswick since 2005 - Fredericton & Moncton
How a Repair Visit Works
Call or email with what's happening - error codes and photos help us arrive prepared.
We pinpoint the cause at your home before replacing anything.
Genuine parts, tested and verified before we call it done.
Available from Both Showrooms
We serve the Fredericton, Moncton, and Saint John regions from our two New Brunswick showrooms. Drop in, call, or book a visit - whichever is easiest for you.
Hot Tub & Pool Repair, Done Right
When a hot tub stops heating in a New Brunswick February, it's not a small inconvenience - it's a race against freezing pipes. That's why repair is at the core of what we do at Poolboy. Our technicians repair all makes and models of hot tubs and pools across the Fredericton, Moncton, and Saint John regions, with factory training on Arctic Spas and the parts inventory to back it up at both showrooms.
Most repair calls fall into a few familiar categories: water not heating, error codes on the control panel, weak or noisy jets, tripping breakers, and leaks. Many have straightforward causes - a clogged filter can mimic a failing pump, and an unbalanced water problem can look like an equipment problem. Because we diagnose before we replace, you don't pay for parts you don't need.
If your tub is losing heat in winter, keep the cover closed and call us right away - we prioritize no-heat calls in cold weather. For anything less urgent, send a photo of your control panel or a description of the symptom and we'll often narrow down the cause before we arrive.
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Yes - we service all makes and models of hot tubs and pools, not just the ones we sell. Arctic Spas is our factory-trained specialty, but our technicians work on other brands regularly. Call us with your model and the issue, and we'll get you booked in.
It depends on the season and your location. We serve the Fredericton, Moncton, and Saint John regions and prioritize no-heat calls in winter. Call us and we'll give you a realistic timeline.
Yes - common Arctic Spas parts, filters, and cover hardware are stocked at both our Fredericton and Moncton showrooms, which keeps most repairs quick.
It depends on the issue. Describe the problem by phone or email first - in many cases we can give you a good estimate before booking a visit.
In winter, avoid powering it down for long - a cold snap can freeze plumbing quickly. Note the code, keep the cover closed, and call us. Many codes have simple causes like a dirty filter or low water level.
Yes. A tub losing heat in a New Brunswick winter is a freeze risk, so no-heat calls go to the top of the list in cold months. Keep the cover closed to hold heat and call us as soon as you notice.
Yes - pumps, filtration, heaters, and salt systems on pools as well as hot tubs, for all makes and models, above ground, in ground, or all-weather.
We'll give you an honest read. Age, shell condition, and the cost of the repair against the tub's value all factor in. Sometimes a repair buys years; sometimes the money is better put toward a new tub - and we'll tell you which is which.
Need a Repair? Let's Get You Soaking Again
Call, email, or drop by one of our showrooms - our team is happy to help.